Surestay Hotel By Best Western Vientiane, Vientiane ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

101 Chaoanou Road, Vientiane, Laos, 85621

Surestay Hotel By Best Western Vientiane is a 4-star hotel featuring 68 comfortable and contemporary rooms. Key amenities include a fitness center, a restaurant offering buffet and continental breakfast options, and complimentary WiFi. Located in Chinatown, this Vientiane hotel provides views of the Mekong River.

Rooms & Amenities

The accommodations include 47 Superior Rooms, 12 Deluxe Rooms, 7 Executive Rooms, and 2 spacious Suites. All rooms offer high-tech amenities such as free Wi-Fi, flat-screen TVs with satellite channels, in-room safety boxes, hairdryers, and bathrobes. Guests can also enjoy complimentary bottled water, tea and coffee machines in select rooms.

Dining Options

Dining options feature a restaurant on the 2nd floor offering all-day dining, while the Tipsy Elephant Rooftop Bar on the 10th floor provides drinks and snacks with views over the Mekong River. Guests can enjoy breakfast options, including continental and buffet selections.

Leisure & Business

Guests can unwind at Sure Spa and the fitness center, which offers views of the city. The hotel also provides a modern business corner with workstations, faxing, and photocopying services for corporate travelers. Free Wi-Fi is accessible throughout the property.

Services & Local Area

The hotel supports guest convenience with a concierge service, valet parking, and currency exchange. Local attractions include Hor Phra Keo, Laos National Museum, and Chaofa Ngum Statue, all accessible with a short distance from the hotel. Wattay International Airport is located 3 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Superior King Room

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

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Deluxe King Room

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Center

Vientiane4300 ft

Airports

Wattay International (VTE) 3.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast options were plentiful and catered to various tastes, making each morning good.” view full review

Quiet Gym Space

“The gym was a hidden gem, well-equipped and completely empty during my visit, allowing for a peaceful workout.” view full review

Spacious Rooms!

“My room was incredibly spacious and bright, providing a comfortable retreat after a day of exploring.” view full review

Great Shower Pressure

“I loved the shower! The water pressure was excellent, ensuring a refreshing experience every time.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Fax/Photocopying

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

101 Chaoanou Road, Vientiane, Laos, 85621

Map view

101 Chaoanou Road, Vientiane, Laos, 85621

City landmarks

Monuments and Landmarks

Patuxai Monument

1.4 mi

Chantha Khoumane Road Between the Fountain and the Victory Monument

That Dam Black Stupa

4400 ft

Rue Setthathirath

Wat Ho Phra Keo

5200 ft

Pagoda

Wat Si Saket

5100 ft

Rue Samsenthai Fa Ngum Park

Chaofa Ngum Statue

3800 ft

Parks

Chao Anouvong Park

2600 ft

Museums

COPE Visitor Centre

1.2 mi

Fountains

Nam Phou Fountain

3000 ft

cnr Rue Setthathirath

Wat Si Muang

1.2 mi

Mall

Talat Sao

5100 ft

Mekong Riverside Park

King Anouvong Statue

2600 ft

Setthathilat Road

Jamia Masjid

2100 ft

Church

Church of Sacred Heart

4300 ft

Quai Fa Ngum Vientiane New World

The Walking Street

3700 ft

Public Building

Presidential Palace

5200 ft

Pagoda

Wat That Foon

1.3 mi

Parks

Mekong Riverside Park

4800 ft

Rue Setthathirat Street near Wat Si Muang

Vientiane City Pillar Shrine

5100 ft

Mosque

Jamia Masjid Vientiane

2200 ft

Nearby

Pagoda

Wat Mixai

1100 ft

Nokeokoummane road

Lao National Cultural Hall

2000 ft

Pagoda

Wat Ong Teu

600 ft

Pagoda

Wat Inpeng

600 ft

Pagoda

Wat Haysok

800 ft

Fa Ngum Xieng Ngun

Wat Chan

400 ft

306 Samsenthai Rd

Oot Ni Gallery

1500 ft

Rue Samsenthai

Lao National History Museum

1800 ft

Market

Vientiane Night Market

600 ft

Mall

Home Idea

1100 ft

Island

Hat Don Chan

1500 ft

Restaurants

Nazim Restaurant Indian Halal Food

1.4 mi

Fa-nagoum Road (Mekong)

Kataenoy

100 ft

Chou Anou Rd

Common Grounds Cafe and Bakery

200 ft

101 Chao Anou Rd. Wat Chan

Makphet

1000 ft

Sethathirat Rd

Billabong Sports Bar & Grill

100 ft

Chao Anou Road

Tyson Kitchen

1100 ft

11 Rue Francois Ngin

Le Vendome

600 ft

39 Rue In Paeng

Taqueria El Verano

1000 ft

Bor Pen Yang

600 ft

Quai Fa Ngum

Tully's Irish Pub & Restaurant

800 ft

Quai Fa Ngum Ban Wat Chan

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

8.6/10

Great

Rooms

9.6

Location

9.6

Service

8.4

Dining

6.6

Harry

United States of America, November 2024

9.0/10

I had a great stay at this hotel, which is situated on the best road in Vientiane. The rooms were impressively clean and comfortable, with a stunning view of the Mekong River. The service was friendly and accommodating, but I did find the dining options could use a few more choices. Overall, the location is fantastic, close to markets and restaurants, making it a convenient base for exploring the area.

Rooms

10.0

The rooms were very clean and comfortable, fitted with an amazing bed that made me sleep like a baby. They were spacious, had all I needed, and came with a great view of the mighty Mekong River.

Service

8.0

The service was friendly, and I appreciated the assistance with tours and ticket reservations. I would rate it a bit lower because it could improve in some areas.

Location

10.0

The hotel is positioned on the best road in Vientiane, with a market just a short walk away that starts at 5 PM. Everything I needed, including restaurants and attractions, was within walking distance.

Dining

6.0

The dining experience was decent, but it could definitely be improved with additional choices like cheese, bread, and more varieties of tea. The options available were good but not outstanding.

Facilities

7.0

The facilities were adequate, but nothing particularly stood out as extraordinary.

Julius

United States of America, November 2024

8.2/10

I recently stayed at this hotel, and I must say, it offered a fantastic experience overall! The rooms are spacious, clean, and provide stunning views of the Mekong River. The staff members were friendly and attentive, which really enhanced my stay. However, I felt that the breakfast could benefit from more variety. The location is great too, with a lively market nearby, but sometimes it can get a bit noisy. Overall, it’s a good value for money.

Rooms

9.0

The rooms were very clean and comfortable, making it easy for me to sleep like a baby. They were spacious and equipped with everything I needed, along with a breathtaking view of the Mekong River.

Service

9.0

The service was commendable. The staff was friendly and helpful, ensuring I had everything I needed throughout my stay.

Location

8.0

The location was convenient and lively, with a market at the end of the road starting at 5 PM. It was within walking distance to many main attractions.

Dining

7.0

The dining options were good, but I think they could improve with additional choices like cheese and fruit for breakfast.

Facilities

8.0

The facilities were well-maintained, and the atmosphere was pleasant. I particularly enjoyed the pool area.

Mildred

United States of America, October 2024

8.4/10

My stay at this hotel was mostly enjoyable. The rooms were spacious, clean, and provided a great view of the Mekong River, making the experience quite pleasant. The location was ideal, with a vibrant market just a short walk away, adding to the convenience. However, the dining options were a bit limited and could use more variety. Overall, it was value for money, but the breakfast experience could be improved.

Rooms

10.0

The rooms were very clean and comfortable with a fantastic view of the mighty Mekong River. The bed was amazing, and I slept like a baby.

Service

8.0

The service was friendly and accommodating, which really enhanced my stay.

Location

10.0

The location is perfect, being on the best road in Vientiane, with a market just down the street that starts at 5 pm and goes on until late. Everything I needed, including restaurants, was within walking distance.

Dining

6.0

The dining options were decent, but I felt they could be improved with more choices like cheese, bread, fruits, and a wider tea variety.

Facilities

7.0

The facilities were quite good overall, but nothing extraordinary stood out.

Robert

United States of America, October 2024

8.6/10

I had a wonderful stay at this hotel with its fantastic location. The rooms were incredibly clean, spacious, and offered a stunning view of the Mekong River. The service was friendly, but I found the dining options could use some improvement. Overall, the value for money is solid, but I wish there were more breakfast choices to enhance the experience.

Rooms

9.0

The rooms were very clean, comfortable, and spacious, with a great view of the Mekong River.

Service

8.0

The staff was friendly and offered great assistance, making the stay pleasant.

Location

10.0

The hotel is located on the best road in Vientiane, with markets and restaurants within walking distance.

Dining

7.0

The dining experience was good, but it could be improved with more variety, especially at breakfast.

Facilities

8.0

The facilities were well maintained and added to the overall experience of my stay.

Frank

United States of America, September 2024

8.8/10

I had a pleasant stay at this hotel, which is ideally located near a vibrant market and several restaurants. The rooms were immaculate and cozy, making it easy to relax after a day of exploring. The staff was incredibly friendly, though I found the dining options to be lacking a bit. Overall, it's a great value for the location and comfort it offers.

Rooms

10.0

The rooms were very clean and comfortable, fitted with an amazing bed that made me sleep like a baby.

Service

9.0

The staff was very friendly and provided excellent service.

Location

10.0

The location is fantastic, with a market at the end of the road that starts at 5 PM and a variety of restaurants within walking distance.

Dining

7.0

The dining could definitely be improved with more options like cheese, bread, and fruit, but the food quality was otherwise good.